PRIVACY POLICY

Effective Date: January 1, 2025

At CribEasy ("Company", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services ("Services"). Please read this Privacy Policy carefully. By using our App and Services, you consent to the data practices described in this policy.

1. INFORMATION WE COLLECT

We collect information that you provide directly to us and information that is automatically collected when you use our Services:

1.1 Information You Provide to Us

  • Account Information: Name, email address, phone number, password, and profile information
  • Verification Information: Documents and information required for account verification (email, SMS verification codes)
  • Property Information: Property listings, descriptions, photos, location data, and pricing information
  • Communication Data: Messages, inquiries, and other communications sent through the App
  • Payment Information: Payment method details, billing address, and transaction history (processed through secure third-party payment processors)
  • Community Content: Posts, reviews, comments, and other content you submit to community features

1.2 Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers, mobile network information
  • Usage Data: How you interact with the App, features used, pages viewed, time spent, and navigation patterns
  • Location Data: Precise or approximate location information when you use location-based features
  • Log Data: IP address, browser type, access times, pages visited, and referring website addresses
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Services
  • To create and manage your account and verify your identity
  • To process transactions and send related information
  • To facilitate communication between users (renters, agents, landlords, service providers)
  • To display property listings and match users with relevant properties
  • To send you technical notices, updates, security alerts, and support messages
  • To respond to your comments, questions, and requests
  • To monitor and analyze trends, usage, and activities
  • To detect, prevent, and address technical issues and fraudulent activity
  • To personalize your experience and provide content and features relevant to your interests
  • To send you marketing communications (with your consent where required)
  • To comply with legal obligations and enforce our terms and policies

3. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

3.1 With Other Users

Your profile information, property listings, and public content may be visible to other users of the App as necessary to provide our Services.

3.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting services, and customer support.

3.3 For Legal Reasons

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of CribEasy, our users, or others.

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information to another service
  • Opt-Out: Opt out of certain data processing activities, such as marketing communications
  • Account Settings: Update your account information and privacy preferences through the App settings

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

6. DATA RETENTION

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

7. CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Services, you consent to the transfer of your information to these countries.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect and use information about you. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Services.

10. THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites, services, or applications that are not owned or controlled by CribEasy. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Effective Date" at the top of this policy. Your continued use of our Services after such modifications constitutes your acceptance of the updated Privacy Policy.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@cribeasyapp.com

Support Email: support@cribtechafrik.com

Address: [Company Address]

By using the CribEasy App, you acknowledge that you have read, understood, and agree to this Privacy Policy.